Memberships purchased before March 3rd 2025 will continue to be billed at £80 / $108 per month, until the Membership has been cancelled. Following cancellation, a new Membership will need to be purchased at an increased price. Memberships purchased a
Membership perks include: 1 Workout a month 40% off Boosters 30% off additional Workouts 20% off products Minimum commitment of 2 months.
Membership credit must be used within the billing month. Unfortunately, it cannot be rolled over to the next month. This policy is outlined in our Membership Terms and Conditions.
The date you signed up to your Membership on will be the same date that your Membership is billed on every month. Every month on this date, your benefits will refresh, a new credit will be issued and any unredeemed credit will expire.
Gift Cards cannot be used for membership payments.
Memberships are subject to a 2 month minimum term. Please note, we are unable to make any changes to your Membership until the minimum term has been completed.
You can update your payment method on your customer account. Just go to the "My Account" section of the website here (UK) or here (US) to login and you will be able to add a new payment method. After you have added it to your profile, please email ou
Membership benefits cannot be shared and must only be used by the Member themselves.
When trying to book a workout, please note that if the booking is not finalized, we hold the slot in our calendar for 20 minutes. During this time, the system recognizes this as membership credit being redeemed. If your booking is not completed withi
To freeze your Membership, you must contact FACEGYM by email on [email protected] at least fifteen (15) calendar days in advance of your Membership Charge Date, following the completion of your Minimum Term
To cancel your membership, please email [email protected], 15 days before the date of your renewal. If you have any further questions, please send us a message.
Membership Terms and Conditions can be found here